As we approach a new normal here in Vietnam, we are delighted to announce that our doors are once again open to welcome our valued guests.
Those who are looking to make a booking can rest assured that we are committed to taking extra safety, hygiene and preventive measures for both staff and guests. Guests will notice a number of changes around our hotel during check-in and throughout their stay with us, in our continued commitment to providing the highest levels of care, hygiene and safety.
We are offering extra flexibility for selected room promotion bookings made directly with us. It includes no cancellation fee, refunds on pre-paid bookings and free change of date up to 24 hours prior to the arrival date. Kindly contact our reservations team to find out more. If bookings were made through another channel or travel site, please contact the respective agencies for assistance.
Please read our full letter here for more information.